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Merchology Customer Reviews

Here at Merchology it's our main goal is to provide our customers with the highest quality products, top of the line decoration, and unrivaled customer service from start to finish. That's why we take our customer reviews so seriously. Here's what some of our customer are saying about our ordering process, customer service, shipping, decoration, and products!

Customer Reviews

Customer Service Reviews

5 Star Review "Definition of Professional"

"The price, service and product were awesome. My customer service point of contact did a great job as we tried to match difficult greens with our organizational colours. Price was the driving factor (lowest through extensive research) but the service and embroidery was truly professional! Thanks so much". - Justin S

5 Star Review "Logo on Jackets"

A Merchologist was very helpful. I ordered at the last minute before Christmas and she helped me with my logo and was able to get me my jackets before our Christmas party. I really appreciated the extra steps she took to get me the jackets on time. - Debbie C

5 Star Review "Awesome Merchologist and the jackets look great!"

"We had an extremely short deadline, and Merchology got our jackets embroidered and shipped out in half of the normal time frame. They arrived on time, and I was able to meet all of my deadlines. We really appreciated the rush to get the jackets done on time. They look very classy and our 104 employees love them!" - Nermin S.

5 Star Review "Exceptional!"

"I have used merchology on 5+ occasion's and my most recent order arrived with a different colour embroidery than I expected. My project coordinator quickly identified the issue which was due to a previous order where a colour was used and I understood that colour to b a diff colour code so when I placed my new order…I technically ordered the wrong colour. Either way, Merchology was quick to respond and rectify the issue. I had new shirts in hand within a few day. Thank you For the great service and support." - Kerry H

Ordering Process Reviews

Our Process

5 Star Review "Great Quality and Fast turnaround!"

"These hats were exactly as expected and were sent quickly. The customer support was excellent and fast as well. Our team pilots love this style hat." - Loren C.

5 Star Review "Nailed it"

"This order was for 144 embroidered sweatshirts mixed between men's and women's styles. With that much room for error, I figured it would be almost impossible to get the entire order correct without a couple being incorrect. But I was impressed - the order was spot-on and VERY neatly grouped by size/gender making it easy to divvy to our employees. Whoever put this order together did a fantastic job." - Christa B

5 Star Review "Smooth Online Ordering"

"I came here to say that the process for purchasing items was very user-friendly. There was an error with billing and the customer service representative was exceptional in correcting the issue. - Chris

5 Star Review "Outstanding Products"

"We ordered shirts and hats for our business, they were ready from scratch in less than 2 weeks in house within 3 weeks. Quality of products is great and embroidery is fantastic! Just what we needed, we will order again." - Manuel C.

Shipping Reviews

Shipping Box

5 Star Review "Fast and efficient service"

""Fast and efficient service for logo design and completed product. A Merchologist helped a great deal and was very easy to communicate with to get the logo just right!! The jackets we ordered fit very well and the quality of the embroidered logo was great." - Devlin C 

5 Star Review "Wonderful product!"

"Got these with out logo and they turned out great!! Quality jacket and the embroidery was perfect! Easy ordering and fast delivery! I'd definitely recommend these!" - Heather

5 Star Review "Great products + Customer Service"

"Our team loved the Under Armour shirts with our company logo! The product was great, the communication with the customer service members was seamless and shipping was fast! Would definitely recommend!" - David W

5 Star Review "Rushed Order Arrive Just in Time"

"We ordered these last minute and received them in no time. The sales team worked closely with us and even got us Saturday delivery to ensure that we'd have them for work on Monday." - William D

Decoration Reviews

5 Star Review "A+"

"ordered jackets for everyone in our company. The ordering process was quick and easy and the jackets did not take long to embroider. They look amazing." - Audrey G

5 Star Review "prompt, professional, great selection, great service"

"We've used Merchology for two embroidered apparel orders and both times I've been really impressed with their communication, service, and speed, as well as their great selection of goods. The embroidery also looks great. Will definitely use Merchology on our next order as well!" - Eric A.

5 Star Review "Excellent Experience"

"These were ordered for my team who will wear them while installing product. They requested Tall sizing to 'keep themselves covered' while installing on the job. We are very happy with the quality & length. The embroidered logo is also perfect. Had a great experience with both my point of contact (one for apparel and another for the logo details)." - Laura P

5 Star Review "Outstanding logos and customer care"

"I recently ask Merchology to assist in designing a custom logo for my team and they went above and beyond. The sewn logo is professionally done and looks outstanding, giving our brand a visual impact needed to advertise."- Todd R

Pricing Reviews

Merchology Pricing

5 Star Review "Merchology Saves Us Hundreds on Our Company Polos!"

"I was quoted $2500 to fill an order of 48 polos and after a quick internet search I stumbled across Merchology's website. I was worried it was a scam at first, never did an order like this before and sounded like a great deal. Placed the order, sent them a pic of our logo... a rep called to discuss logo colours and we got the order quickly...very happy, saved over a $1000 on the order. Cant beat the service and the value." - Rob S

5 Star Review "You will not regret making"

"you will not regretmaking purchases in the website. The quality of the items are top of the line and the prices are quite reasonable too. I like how they are on top of your orders from the inception untilt he delivery and even after. - Maria M

5 Star Review "Great Product"

"The folks at merchology make buying company branded shirts so easy for us. We wanted to get a higher quality shirt at a good price and that's what we got. Quick shipping as well!" - Benjamin R

5 Star Review "Brand Products, Great Price, Great Service"

"I've gotten excellent customer service both times I've ordered from Merchology. They offer very competitive pricing and have a huge selection of great brand products. I'd totally recommend Merchology to any of my colleagues or friends!" - Justin S

Product Reviews

Custom YETI Cups

5 Star Review "Best Quality"

"I ordered fleece jackets for a work function. Merchology had the best looking embroidered logo. They were the easiest to deal with and their customer service was wonderful! Will definitely order again"! - Mari M.

5 Star Review "Polos look great!"

"Great communication & the company delivered exactly what we asked for. Our drivers love the Nike Polos & stated they are very comfortable & lgiht. Which is great for working outside in the California heat." - Vicki H.

5 Star Review "Great quality! Great service!"

"I ordered some nice Under Armour logo shirts for our mission trip team as an appreciation gift, as well as an opportunity for them to be 'brand ambassadors' for the camp we were serving in Spain for future mission trips. The quality of the shirt/logo was awesome and the service was top notch. Merchology did EXACTLY WHAT they said they would do, WHEN they said they would do it, all for a reasonable price." - Kelly S.

5 Star Review "Great service and products!"

"We've used this company for our company attire consistently. They were able to provide us with quality custom embroidered attire at a decent price. We will use them for the foreseeable future for our companies needs :)" - Allyson L.

Custom Polo Shirt Reviews

Under Armour Corporate Men's Graphite Tech Polo

5 Star Review "Grindstone Construction"

"We ordered Under Armour visors as well as Under Armour polo shirts with our logo embroidered on them. Everything turned our fantastic and everyone at Merchology was very easy to work with and helped us out from the design process to the final product!! Everything looks and feels great!" - Jeremy W.

Custom Logo Nike Polo Shirt

Under Armour Men's Black Team Armour Polo

5 Star Review "Great quality of logo"

"My shirts came in right on time and the quality of the embroidery was excellent! I was a little concerned after order shirt before from another vendor but these were great and they Colour match was very good!" - Eddie G.

Under Armour Men's Royal Team Rival Polo

Custom T-Shirt Reviews

Alstyle Men's Black Classic Long Sleeve Tee

5 Star Review "Fantastic shirt"

"The B+C long sleeve black tee was a gift for several of our clients for the holidays. The soft cotton was a big hit as well as the logo across the front of the tee - we are getting request each week for more!! Will be ordering the grey next!" - Sarah R.

Adidas T-Shirt with Logo

ATC Men's Charcoal Heather/Black Pro Team Baseball Jersey

5 Star Review "Only place for custom/quality apparel!"

"Service is always fast and quality is second to none, I've ordered a handful of custom articles of clothing and my logo looked better than expected every time. Can't wait to place my next order!" - Kyle S.

Adidas T-Shirt with Logo

Custom Sweatshirt Reviews

Sport-Tek Men's Black Lace Up Pullover Hooded Sweatshirt

5 Star Review "Best Hoodie!"

"We had been looking for a warm and slightly unique sweatshirt for our clients and we came across the lace up hoodie - what an amazing piece! Everyone loves it and I need to get the CEO to actually take it off so I can wash it! We typically buy in black but have just started offering the light heather grey for a few of our folks. Great piece, great find!" - Sarah R

Custom Under Armour Hoodies

Stormtech Men's Nightshadow/Methyl Blue Metro Full-Zip Hoody

5 Star Review "Great Quality, Great Price"

"This was my second order with merchology and I honestly couldn't be happier. All my embroidering came out great and the products are purchased were of high quality I can't wait to see what my next order will look like when I throw some northface gear in as well." - Chase D.

Under Armour Full Zip Sweatshirt Review

Custom Hat Reviews

ATC Black/Orange Snapback Trucker Cap

5 Star Review "Greatly Exceed Expectations"

"I ordered trucker style hats for my Anchored Soul company from Merchology. I was nervous about ordering from a company online, but the quality in the hats I received from them is flawless. I highly recommend Merchology to anyone." - Heidi S.

  Nike Hat Review

5 Star Review "Nike Grey/White Mesh Back Cap"

"This item has been by far the biggest hit of our first Merchology purchase for store inventory. The best thing about this cap has been that both guys and ladies have bought it and worn it…it's been a hit with everyone! We're ordering this one again, but with this time with a variation of the logo that we think will be even more popular the second time it hits our shelves." - Kerry W

New Era Snapback Review

Custom Jacket Reviews

Sport-Tek Men's Black Electric Posicharge Electric Heather Soft Shell Jacket

5 Star Review  "Awesome Black Heather Jacket!"

"We love this black heather jacket, we have the embroidery and screen printing. We will continue using your services :) - Claudio S.

Custom Logo Marmot Men's Black Tempo Jacket

Columbia Men's Black Steen Mountain Full-Zip Fleece

5 Star Review "High quality jacket. Phenomenal embroidery."

"We ordered the black and silver versions of this jacket with our company’s crest embroidered on the front and the results were amazing. The jacket itself is a high quality product, extremely comfortable and warm. All the thoughtful touches you’d expect in a high quality insulated jacket are there. We especially liked that we asked for our logo to be embroidered in a large size and Merchology delivered! The embroidery is sharp, colourful and visible." - Joseph C

Custom Cutter & Buck Men's Black Barlow Pass Jacket